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Frequently Asked Questions • Support
Quick Answers
Do I order through the in:Five app?
Yes, order your items easily through our store companion app available on both Apple App Store & Google Play Store.
Where do I collect my groceries?
Simply proceed to your chosen in:Five store in order to collect your groceries from your designated locker.
Can I get my items from any smart store?
Yes, you can choose which in:Five store you wish to order from prior to placing your order.
How do I get the introductory offer?
Stay tuned for more on this soon!
Can I schedule pickup for a later time?
Currently we only allow instant pickup, however this feature will be coming very soon!
Still have a question? Browse the help centre or submit a ticket.
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Download the in:Five app today to be able to shop any in:Five store.